ctk44 Terms and Conditions

General Rules

ctk44 is an online gaming and betting platform that provides entertainment services for users in Bangladesh. By using the platform, you confirm that you have fully read, understood, and agreed to comply with the following terms and conditions.

• ctk44 reserves the right to change these Terms at any time.
• Continuing to use the platform after updated Terms are published will be considered acceptance of the new Terms.
• Although these Terms are written in Bengali, ctk44 may publish versions in other languages; in the event of a dispute, the original version shall apply.
• Your relationship with ctk44 will be governed entirely by these Terms.

Eligibility and Registration

2.1 Age Requirement

You must be 21 years of age or older to register with ctk44 and use its services. By registering, you confirm that you meet this age requirement. ctk44 may request an identity document or other proof of age at any time.

2.2 One Account Per Person

Each individual may open only one account with ctk44. Opening multiple accounts by the same person is strictly prohibited. If a user is found to be operating more than one account, all accounts may be cancelled and any deposited funds may be forfeited.

2.3 Information Provided at Registration

You must provide accurate and truthful information at the time of registration. Providing false information may result in account suspension or cancellation. The information required for registration includes:

• Full name (as per national identity card)
• Date of birth
• Active mobile number
• A valid email address (if applicable)

Account Security

Maintaining the security of your ctk44 account is entirely your responsibility. Keep your login credentials (username and password) confidential and do not share them with any third party.

• Keep your password strong and unique, and change it regularly.
• If you log in from a public or shared device, always log out after use.
• Report any unauthorised access to your account to ctk44 immediately.
• ctk44 will not be responsible for any loss resulting from the use of your account by a third party.

Deposits and Withdrawals

4.1 Deposit Rules

You must have a verified account to deposit funds into ctk44. The minimum deposit amount is ৳100 by any method. We support the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

4.2 Withdrawal Rules

Your account must be fully verified to make a withdrawal. The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 10 to 45 minutes.

Withdrawals will be sent to the same payment method used for the deposit, unless ctk44 approves otherwise. A withdrawal may be delayed or cancelled if the wagering requirements attached to a bonus have not been met.

4.3 Rejected Deposits and Withdrawals

ctk44 reserves the right to reject a transaction in the following circumstances:

• Account verification has not been completed
• There is suspicion of money laundering or fraud
• Applicable bonus conditions have not been met
• Suspicious activity has been detected on the account

Bonuses and Promotions

5.1 Welcome Bonus

The ctk44 welcome bonus is up to 200% of the first deposit, up to ৳10,000. The following conditions must be met to receive this bonus:

• The bonus can be received once only, at the time of the first deposit
• The bonus amount must be wagered 15 times (15x) before withdrawal
• A specific time limit may apply for completing the wagering requirement
• The bonus may only be used on games included in the promotion's terms

5.2 Other Promotions

ctk44 offers various promotional offers from time to time. Each promotion has its own terms and conditions, which are published at the time of the promotion. In the event of any dispute regarding a bonus, ctk44's decision shall be considered final.

Prohibited Activities

The following activities are strictly prohibited on the ctk44 platform:

• Creating or operating multiple accounts
• Registering using a false identity or false information
• Depositing illegally obtained funds into the platform (money laundering)
• Using any form of hacking, bots, or other automated methods on the gaming software
• Engaging in fraudulent behaviour toward other users
• Exploiting technical errors or vulnerabilities in the platform
• Placing bets on behalf of minors (under 21) or allowing them to use an account
• Conducting cyber attacks against the platform

Involvement in any of the above prohibited activities will result in immediate account cancellation, all deposited funds may be forfeited, and legal action may be taken if necessary.

Betting and Gaming Rules

7.1 General Gaming Rules

All games available on ctk44 are operated by third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, etc.). These games use Random Number Generator (RNG) technology to ensure fair play.

7.2 Betting Decisions

Once a bet is placed, it generally cannot be changed or cancelled. If a game is interrupted due to a technical error:

• The round will be cancelled or completed in accordance with the game provider's rules
• The bet amount for a cancelled round will be refunded
• ctk44 will not be responsible for losses caused by connectivity interruptions

7.3 Winnings Limits and Payments

ctk44 may set a maximum winnings limit for each game and session to maintain a fair environment. In the case of an unusually large win, ctk44 will complete a verification process before making the payment.

Responsible Gaming

ctk44 is committed to responsible gaming. We believe that gambling is a form of entertainment, not a source of income. To learn more about our responsible gaming policy, please read our Responsible Gaming page.

• ctk44 allows users to set deposit limits, loss limits, and session time limits.
• If you feel that your gambling is getting out of control, please contact us.
• ctk44 offers a self-exclusion feature through which users can temporarily close their own account.
• This platform is for users aged 21 and above only.

Intellectual Property

All content on the ctk44 platform, such as logos, graphics, text, designs, software, and other elements, is the intellectual property of ctk44. Reproduction, distribution, or use of this content without prior written permission is strictly prohibited.

• Content belonging to third-party game providers is the property of their respective owners.
• Written permission must be obtained before using the ctk44 brand name or logo.
• Users may view the platform's content for personal, non-commercial purposes only.

Limitation of Liability

ctk44 accepts no responsibility for the following:

• Interruptions to gaming sessions caused by internet connectivity issues
• Errors in the user's own device or software
• Delays or failures by third-party payment providers
• Losses resulting from the user's own negligence or improper conduct
• Unforeseen circumstances (force majeure) such as natural disasters, cyber attacks, or government restrictions

ctk44 always strives to provide a reliable and uninterrupted service. However, temporary downtime may occur due to technical maintenance, and users will be notified in advance as much as possible.

Account Closure and Suspension

11.1 Closure by the User

Any user may request to close their account at any time. To make a request, contact us via 24/7 live chat or at [email protected]. An opportunity to withdraw any available balance will be given before the account is closed, subject to the terms and conditions being met.

11.2 Closure or Suspension by ctk44

ctk44 may close or suspend any account for the following reasons:

• Any violation of these Terms
• Failure of identity verification or provision of false information
• Suspicious or fraudulent activity
• Suspicion of money laundering or other illegal activities
• A court order or instruction from a regulatory authority

In the interest of fairness, ctk44 will try to give the user an opportunity to explain themselves before suspending an account, however immediate action may be taken in cases of serious violations.

Changes to Terms and Contact

12.1 Changes

ctk44 reserves the right to modify these terms and conditions at any time. Users will be notified of important changes through their registered contact method or via a notice on the platform. Continued use of the platform after updated terms have been published will be considered as your full acceptance of the new terms and conditions.

12.2 Contact

If you have any questions or complaints regarding these terms and conditions, please contact us:

• 24/7 Live Chat — instant support in Bengali
• Email: [email protected]

Our support team is ready to answer all questions in Bengali and will help resolve any disputes.